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About the Inn

Cancellation and Privacy Policy


Stays of 3 nights or less require 100% pre-payment. Stays of more than 3 nights require a 50% deposit. The balance is due upon arrival. Payment may be made with Visa, MasterCard, American Express or Discover.


Due to our size, cancellations affect us significantly. For any cancellation, we must receive 15 days notice prior to your confirmed arrival for a refund of your deposit, less a 10% administration fee. Refunds will not be made for early departures. Groups of 4 or more rooms, require a 45 day notice prior to your confirmed arrival date for a refund of your deposit, less a 10% administration fee. Travel Insurance Link Below.

Storm Policy

If the ferries operate, all reservations are valid in spite of your scheduled mode of transportation. In the event all ferries have been cancelled, guests may chose between a credit towards a future stay or refund, less a 10% fee per room. Guests experiencing travel delays or any other travel issues will not be offered credits or refunds. For this reason we recommend purchasing travel insurance for peace of mind. Travel Insurance Link Below

Rates, Taxes & Gratuities

Rates do not include an 11.7% Massachusetts room occupancy tax and are subject to change without prior notice. Gratuities for the housekeeping staff are not included in the room rate. Seasonal demand may affect minimum night stay requirements.

Maximum Room Occupancy

Most of our guest rooms are limited to a maximum occupancy of 2 guests (regardless of age). Shimmo and Polpis guest rooms are single occupancy only.  Our 3 suites accommodate 3-4 guests depending on the room.  An additional fee of $50/person/night regardless of age applies for additional guest beyond double occupancy. If you are traveling with a larger party, we’re happy to book multiple rooms for your stay if available.


Carlisle House Inn strictly does not allow pets, except for the use of a service animal by a person with a disability.


The Carlisle House Inn is an 100% non-smoking property, including outdoor areas. A $250 cleaning fee will be imposed on any room where guests have smoked with disregard for our policy.

Check In

After 3 PM

Check Out

11 AM

Travel Insurance

We realize that cancellations are often beyond your personal control. For this reason we recommend purchasing travel insurance for peace of mind. The Carlisle House Inn will be happy to supply your travel insurance company with any needed documentation regarding our policy and your reservation. For travel insurance information please visit

Guest Responsibility

While accidents do happen, guests will be financially responsible for damage due to gross negligence.


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